CORRELATION WITH education services CUSTOMERS

  • Participation in working with з reviews, reclamations, complaints, recalls from customers of education services, with notes of supervising body and non-conformances controlling
  • Marketing research conducting, design and implementation of algorithm of definition of a level of customers’ satisfaction (prospective students, students, PhD and doctoral students) with education quality, work location and living conditions.
  • Marketing research conducting among employers in quality of NUPh graduates training.
  • Development of appropriate questionnaires, interviewing in regards to forms provided in documented procedures and statistics of obtained results with definition of directions for improvement.