Participation in working with з reviews, reclamations, complaints, recalls from customers of education services, with notes of supervising body and non-conformances controlling
Marketing research conducting, design and implementation of algorithm of definition of a level of customers’ satisfaction (prospective students, students, PhD and doctoral students) with education quality, work location and living conditions.
Marketing research conducting among employers in quality of NUPh graduates training.
Development of appropriate questionnaires, interviewing in regards to forms provided in documented procedures and statistics of obtained results with definition of directions for improvement.